Yoni Reset

Pure Boric Acid.

Our policy lasts 30 days. If 30 days have gone by since your purchase, unfortunately we can’t offer you a refund or exchange.

To be eligible for a return, your item must be unused and in the same condition that you received it. It must also be in the original packaging.

Several types of goods are exempt from being returned. We do not accept products that are intimate or sanitary goods.

To complete your return, we require a receipt or proof of purchase.

Please do not send your purchase back to the manufacturer.

There are certain situations where only partial refunds are granted (if applicable):

Any item not in its original condition, is damaged or missing parts for reasons not due to our error
Any item that is returned more than 30 days after delivery

 

Shipping & Processing are two different things. Shipping time is how long it will take the post office to deliver your package once we give it to them, while processing is how long it will take us to prepare the order to give to the post office. Please note that these products are artisan and hand-made so they take time to make, package  and ship. Preparation & processing can take about 7-10 business days. 

Please allow additional 2-4 days processing for major holidays and severe weather changes.

Please allow up to 24-48hours for email responses and up to 72 hours or more during holidays.

• Once your order is shipped you will be notified via email or SMS text confirmation (depending on which you placed as your primary contact at checkout). Once we are ready to ship your order you will receive a tracking number either via email or text. If you do not see a tracking information please check your spam folder in your email as well as your text message history.
• If you, the consumer, made an error on your shipping info and your package is returned it is your responsibility to pay for the return shipping costs again. If your package is returned due to non-signature or unclaimed package it is your responsibility to pay for return shipping costs.
• Once your order has shipped and tracked, Sensual Fruits Wellness is not responsible for lost, stolen, or damaged products while in transit. If your package is lost, stolen, or damaged please contact USPS to so they can reimburse you.